Troubleshoot Brother HL 2140 Printer Offline Issue

Do these checks initially:

Brother HL 2140 is a monochrome laser printer designed mainly for home-based work purposes. It enables you to enjoy fast printing and delivers high-quality output. The stylish and compact Brother HL 2140 printer comes with outstanding features like toner saving mode, which helps you save toner life. You can connect the device via a wired network and USB. The printer going offline is one of the common issues that will stop the working of the printer. It is one of the errors that is caused due to hardware issues or some other technical problem. Let us see how to fix the issue of the Brother HL 2140 Printer Offline.

Steps to fix Brother HL 2140 printer offline

Restart the printer

Confirm that your Brother printer is turned on and is connected to the computer. Check whether the printer is awake or in sleep mode. If not, then restart the printer. After you restart the printer, check if it has come back to the online state.

Check the connectivity

Make sure that the USB cable connected to the machine is not defective. Using a defective cable may cause such an issue of the printer going offline. Try disconnecting the USB cable and connect it again to another port. If the problem persists, try changing the USB cable and reconnecting the Brother HL 2140 to the computer.

Perform the following methods one-by-one until the error Brother HL 2140 Printer Offlinegets resolved.

Advance methods

Resolve The issue


Set Brother HL 2140 as the default printer

After connecting the printer to the computer via USB cable, make sure that the printer is listed under Devices and Printers on your Windows computer.

  • Go to the Start menu and navigate to Control Panel.
  • Choose the Devices and Printers option.
  • Check whether the Brother HL 2140 is listed on the page. If yes, then right-click on the Brother HL 2140 printer and choose the Set as default printer option.
  • Now, access the file you want to print and take a test print.
Brother HL 2140 Printer Offline


Paper jam

Brother HL 2140 Printer Goes Offline

Check whether there is a paper jam or the printer is running out of ink. Reasons like paper jam would cause the printer to go offline. Paper jamming is one of the common errors that happen if a lot of print jobs are in the queue. So, you need to cancel the pending print jobs.

  • Remove the jammed paper from the printer and check on the printer properties.
  • Make sure that you select the Cancel all documents option to cancel the print jobs that are in the queue.


Disable the Use Printer Offline option

  • Go to the Control Panel window and choose the Devices and Printers option.
  • Right-click on the Brother HL 2140 printer and select See what’s printing.
  • In the window that displays, click the Printer tab.
  • Check whether the Use Printer Offline option is enabled. If yes, then disable the option.
  • Now, the Brother HL 2140 Printer Offline problem should get solved.

Follow the different troubleshooting methods (whichever works for you) to ensure that your HP OfficeJet Pro 6830 printer does not go offline again.