How To Fix Brother HL L2395DW Printer Offline Issue

Follow The Troubleshooting Steps to fix Brother HL L2395DW Printer Offline.

The Brother HL L2395DW laser printer features a print speed of up to 36ppm. Though the machine is designed with dynamic features, you might experience the printer offline issue. It occurs when the printer isn’t turned on or if the printer has any errors.

To resolve this issue, you can follow the steps given below:

  • Ensure that your Brother printer is turned on and check for an error message.
  • If the printer displays an error message indicating Paper Jam, troubleshoot the error to avoid the offline printer issue.
  • Ensure that the printer is connected properly to your computer with the provided cable.
  • Ensure that you’ve set the printer as the default printer on your computer.

Set as default printer


For Windows 10:

  •  On your computer, click Start > Windows System > Control Panel.
 Brother HL L2395DW Printer Offline
Brother HL L2395DW Printer Offline
  • Click on Hardware and Sound and then click Devices and Printers.
  • You’ll find the Brother printer icon. Right-click on it.
  • Select Set as Default Printer from the available list.
Brother HL L2395DW Printer offline


For Mac:

  • Ensure that you are using the correct printer driver.
  • On your computer, select the Apple menu > System Preferences.
  • Select Print and Scan or Printers and Scanners.
  • Under the Printer’s section, select your Brother printer.
  • Check the printer driver.
  • Click on the Default icon.
  • Select your printer from the available name list.
  • Ensure that HL L2395DW + CUPS is selected from the drop-down list box and then click Add.
  • You can now select Quit System Preferences from the Apple menu.


Delete the pending print jobs (Windows 10)

  • On your computer, go to the Devices and Printers window.
  • Right-click the Brother printer icon.
  • Select See what’s printing from the available option.
  • Select Printer at the top left corner and then select Cancel All Documents.
Brother HL L2395DW Printer offline
Brother HL L2395DW Printer Offline
  • Check for the printer status.
  • To check, right-click the printer icon.
  • Select See what’s printing > Printer > Use Printer Offline.
  • Verify the printer driver settings.
  • Uninstall and reinstall the Brother HL L2395DW driver.