Canon Maxify Gx6020 Printer Offline

Follow The Steps Solve Canon Maxify Gx6020 Printer Offline

Canon MAXIFY MegaTank GX6020 is an All-in-One printer that is compact and fits perfectly into your work desk. It provides excellent features that eventually increase your overall productivity. Some of the key features include: high page yield of 6,000 Black prints and about 14,000 Color prints on a single set of fresh ink bottles, fast print speeds of 24 ipm (Black) and 15.5 ipm (Color), and copies of multi-page documents with Auto Document Feeder (ADF) of up to 50 sheets. Though Canon Maxify GX6020 has all the essential features and functionalities, it is still a normal printer and can behave a bit strange at times. We have discussed one of the common issues - Canon Maxify GX6020 printer offline problem and have come up with this article.

Canon Maxify Gx6020 Printer Offline

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COMMON TROUBLESHOOTING STEPS:

  • Checking the overall printer connections is one of the best troubleshooting steps that you can consider.
  • A damaged cable can also lead to a printer offline issue.
  • If you are on a Wi-Fi connection, ensure that your printer is connected to the right network.
  • Ensure that your computer's firewall setting is not blocking the network connection. Canon also recommends checking the printer's LCD screen for any possible error messages.
  • In case you haven't changed the cartridge system (ink tanks) for quite a long time, then change it right away.
  • At times, the printer offline issue can occur due to a paper jam. In that case, gently pull the paper tray and remove the jammed paper.
  • Once you have checked all the printer connections, print a test page.

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FIX 1: RESET THE CANON MAXIFY GX6020 PRINTER:

Sometimes, little actions make a big difference. Likewise, resetting the printer could sort out the printer offline issue.

  • First, turn off your Canon printer and disconnect the power cord from it.
  • Leave the printer as it is for about 60 seconds.
  • Connect the power cord and turn on your printer.
  • Now, check whether the printer offline issue persists or is gone.
Reset The Canon Maxify Gx6020 Printer

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FIX 2: UPDATE THE PRINTER DRIVERS:

If you haven't updated your printer drivers for a long time, then there are high chances for the occurrence of the printer offline error.

NOTE:The following steps are for a Mac computer.

  • Click on the Apple menu.
  • Select System Preferences from the drop-down menu.
  • Click Software Update.
  • Install any software updates listed for your Canon Maxify GX6020 printer.
  • Check if the printer gets back to the online status. If not, simply move on to the following fix.

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FIX 3: RESETTING THE MAC PRINTING SYSTEM:

If nothing really works out for you, you can reset the print settings, but this will delete all the printers and scanners queue devices.

  • First, click the Apple menu.
  • Click on the System Preferences option.
  • Click on Printers & Scanners.
  • Click the blank space in the printer's list and then click on Reset printing system.
  • Click Reset to confirm the same.
  • If prompted, type in your Administrator username and password and then click OK.

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FIX 4: DISABLE THE FIREWALL ON YOUR PC:

If you have other firewall software enabled, try to disable it on your PC. If you are unaware of how to disable it, contact your firewall provider to get more help.

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FIX 5: REMOVE AND RE-ADD THE PRINTER:

The steps given below are for the Mac OS.

  • Click the Apple logo.
  • Choose System Preferences.
  • Click Printers & Scanners, Print and Scan, or Print and Fax.
  • Highlight the Canon printer.
  • Click the Minus sign - at the bottom of the list of printers.
  • Click Delete Printer.
  • Click the Plus sign +.
  • Select your Canon Maxify printer from the list.
  • Select AirPrint from the drop-down menu, and then click Add.

The above troubleshooting steps will definitely help you in solving the Canon Maxify GX6020 printer offline issue. If not, do call our technicians to get the best help possible.