Solved: Canon Pixma Printer Offline
Follow Steps To Solve Canon Pixma Printer Goes Offline
The Canon Pixma Printer Offline is one of the common issues anyone may encounter with the printers. The common cause would be the communication error, and it can be easily fixed with the proper troubleshooting techniques. In this article, we will be discussing how to bring the Canon printer back online.
Before we dive into the main troubleshooting methods, try out the steps mentioned below and check whether the 'Canon Pixma Printer Offline' is fixed.
- Make sure that the Canon Pixma printer is connected to the power source and is turned on.
- Check for the error messages like paper jam, paper feed, or replace the toner cartridge. If it shows any such error message, fix it first and then check whether the issue is resolved.
- If you have the Canon printer connected via a USB, make sure that the cable is secure between the printer and the computer (Windows or Mac).
Here are the troubleshooting methods that can be helpful to resolve the Canon Pixma offline issue.
REINSTALL PRINTER DRIVER
Remove The Driver
- Open Control Panel.
- Select the Devices and Printers option.
- Choose the Canon Pixma printer from the printer list.
- Perform a right-click on the printer and click Remove Device.
- Click the Yes button when the confirmation window opens.
- The printer driver will be removed.
- You can download the Canon printer driver from the official Canon support page.
REINSTALL THE DRIVER
- Open the default browser on your computer.
- Click the address bar and type the URL for the Canon Pixma [model number].
- On the printer support page, click the Drivers, Manuals & Firmware tab.
- Select the Operating System from the drop-down list.
- Select the Language and click the Search button.
- Once the support page refreshes, click the Download button.
- Once the download gets completed, run the installation file.
- Follow the commands on the screen and add the Canon Pixma printer.
Try to print from the printer and check whether the 'Canon Pixma Printer Offline' error persists. If so, proceed with the next series of troubleshooting methods.
CONFIGURE PRINTER PROPERTIES
Select the Devices and Printers option.
Select the Canon Pixma printer from the list.
Do a right-click on the printer and click the Printer Properties option.
Click the Ports tab and click the Configure Port button at the bottom right corner.
Deselect the checkbox next to Simple Network Management Protocol (SNMP) to uncheck SNMP Status.
Click the OK button to save changes.
Once the SNMP status is disabled, see if the Canon Pixma printer status is online.
START PRINT SPOOLER
- Open the Run command (Windows key + R).
- Type services.msc in the Run command field; press the Enter button.
- The Windows Services screen will now open.
- Locate the Print Spooler service, perform a right-click, and select the Start option.
SET PRINTER AS THE DEFAULT (Windows and Mac)
- Open Control Panel.
- Click the Devices and Printers option.
- Select the Canon Pixma printer that appears to be offline.
- Do a right-click and select the Set as default printer option.
- Click the Apple icon on your Mac computer.
- When the list opens, click the System Preferences option.
- Select either the Print & Scan option or Printers & Scanners option.
- Select the Canon Pixma printer that is offline from the list of printers on the left section.
- Click the Print tab.
- Below the printer, you will find three sections.
- Make sure that the Canon Pixma printer is listed in the Kind section.
- At the bottom of the same window, click the Default Printer drop-down list and select the Canon Pixma printer.
With the help of the troubleshooting methods described in this article, you can easily fix the Canon Pixma Printer Offline status. If the issue persists, click the CALL button on this page for more solutions from our technical experts.