Troubleshoot Dell Printer Offline Issue

Do these checks initially:

Your Dell printer could appear offline due to some issue and it will be unable to communicate with the computer you have. This sort of error can be more annoying than the Dell printer not printing. If you ever come across the message “Printer Offline” while using your Dell printer, you can perform the simple steps, such as checking if the network connection is working, if the printer is turned on, etc.


You are unable to print or perform any other tasks on your Dell printer mainly because of its offline status. To do Dell Printer Offline Fix, you can try to make some adjustments to the printer’s settings. Now, you are in the right place for the right solutions because here are some of the best troubleshooting methods up our sleeve that will make sure to resolve the Dell printer keeps going offline problem.

  • You have to make sure that the Dell printer is powered on and connected to a working power outlet.
  • See if the printer is getting the proper power source it needs. The issue could also be due to power failure or low voltage. Wait for a couple of minutes and see if the printer works again.
  • Check the Dell printer’s LCD and see if there are other errors like Paper Jam or Ink tank/Cartridge empty. 
  • If you are using a wired connection (USB), you need to check if the USB cable is properly secured between the printer and the computer.

If the above-mentioned steps didn’t turn out to be fruitful, here are some of the best troubleshooting fixes to solve the Dell Printer Offline Fix issue.

Perform the following methods one-by-one until the error Dell Printer offline gets resolved.

Advance methods

Resolve The issue




Making some small changes in the printer settings can be the solution to most of the printer problems.

  • Click Start at the bottom-left corner of the desktop screen and select the Control Panel option.
  • The Control Panel window will open.
  • Click the Devices and Printers option.
  • You will see the list of printer(s) connected to your computer.
  • Perform a right-click on the Dell printer and select the option See what’s printing?
  • Remove the stalled print jobs from the queue.
  • Click the Printer option located on the left and see if you have enabled the option Use Printer Offline; click to disable.
Dell Printer Offline Fix

Once done, you will have resolved the Dell Printer Offline Fixissue. If not, proceed with the next set of troubleshooting fixes.




Dell Printer Offline Fix

Performing a restart on the Print Spooler is a guaranteed way to have the Dell printer back online.

  • Open the Run command (Windows key + R).
  • Type services.msc in the Run command field and press the Enter button.
  • The Windows Services window will now open.
  • Locate the Print Spooler service, perform a right-click, and select the Restart option.

Check if this fixes the Dell printer offline issue.




  • Open Control Panel.
  • Select the Devices and Printers option.
  • Select the Dell printer from the list of printers.
  • Perform a right-click on the Dell printer and click the Printer Properties option.
  • Click the Ports tab and click the Configure Port button.
  • Click the checkbox to uncheck SNMP Status Enabled (if ticked).
  • Click the OK button to save changes.
Dell Printer Offline Fix



Dell Printer Offline Fix
  • Open Control Panel.
  • Click the Devices and Printers option.
  • Select the Dell printer that appears to be offline.
  • Do a right-click and select the Set as default printer option.


If you are using a Dell printer connected to a Mac computer, here are the steps to fix the offline issue.

  • Click the Apple icon on your Mac computer.
  • When the list opens, click the System Preferences option.
  • Select either the Print & Scan option or the Printers & Scanners option.
  • Select the Dell printer that is offline from the list of printers in the left section.
  • Click the Print tab.
  • Below the printer, you will find three sections.
  • In the Kind: section, make sure that the printer is seen.
  • At the bottom of the same window, click the Default Printer drop-down list and select the Dell printer from the list.
Dell Printer Offline Fix

Follow the methods as described in this article to fix the Dell Printer Offline issue in simple steps.