Issue: HP Officejet Pro 8020 Printer Offline

Follow The Troubleshooting Steps

On this page, you’ll learn how to resolve the HP officejet pro 8020 printer offline issue. Printer Offline is a common issue encountered by most printer users. But, at the same time, you can resolve this issue easily by performing simple troubleshooting methods. Use the methods given on this page to resolve the HP 8020 printer offline issue.

The HP Print and Scan Doctor software helps you to detect and resolve the issues related to your printer.

HP Officejet Pro 8020 Printer Offline


Use HP Print & Scan Doctor

  • Download the HP Print & Scan Doctor software from HP’s official page.
  • Make sure that your HP 8020 printer is turned ON. Now, double-click on the downloaded installer.
  • Click the Yes button followed by Accept.
  • In the application window, click the Start button.
  • Now, the utility will try to detect the HP printer connected to your computer.
  • Once it is done, the detected printer will be displayed on the screen.
  • Select your HP printer and click the Next button.
  • If your printer is not displayed on the screen, then click the My product is not listed button.
  • Choose the issue that you’re encountering with the printer.
  • Perform the on-screen instructions to resolve the issue.


Set your printer as the default printer

The below section explains how to manually set your HP printer as the default printer on your Windows 10 computer.

  • Go to your Windows computer’s Printers & Scanners
  • Deselect the Let Windows manage my default printer option if it is selected.
  • Choose your HP printer and click the Manage
  • Click the Set as default . Now, try to perform the print operation.

Check if the HP Officejet Pro 8020 printer offline issue is resolved. If not, contact us to resolve it.