How To Fi Printer Offline Status On Windows 7?

Follow The Troubleshooting Steps

If you see the Printer Status Offline message, it indicates that your Windows 7 computer cannot communicate with your printer. You cannot perform printer functions until you resolve the printer offline status on Windows 7 problem.

To resolve the printer offline status issue on Windows 7 , carry out the simple steps given on this page.


Check the physical connection

  • Check if your printer’s power cable is connected to the power source.
  • Ensure that your printer has been correctly connected to your Windows 7 computer using a USB cable.
  • Ifneeded, plug the USB cable into a different USB port on the computer.
  • If necessary, replace the old USB cable with a new one.
  • Note: Do not use a faulty USB cable for the connection.
Printer Offline Status On Windows 7
Printer Offline Issue Solved


Set the printer as the default printer

  • In the Windows search box, type printers .
  • Select the Devices and Printers option from the search result.
  • Navigate to the Printers and Faxes
  • Locate your printer and make a right-clickon
  • Select the Set as default printer option.
  • Check if the printer offline status issue on Windows 7 has been resolved. If not, proceed with the steps given below.


Restart your printer and computer

  • Turn off the printer and remove the power cable.
  • Wait for 30 seconds. Reconnect the power cable to the printerand turn on the printer.
  • Sometimes, this can resolve the issue.
  • At times, restarting the Windows 7 computer can resolve the issueas it refreshes the services and components associated with your printer.
  • Now, check if the printer offline status on Windows 7 has been resolved.
Restart Printer ANd Computer
Change The Offline Status To Online Manually


Change the offline status to online manually

  • First, go to the Start menu and select the Control panel
  • Click the Devices and Printers option and go to the Printers and Faxes
  • Right-click your printer and choose the See what’s printing
  • When the next window pops up, click the Printer tab and deselect the Use Printer Offline
  • If needed, select the Cancel All Documents option to clear all the print jobs.
  • Still, if the printer offline status issue on Windows 7 persists, continue with the following troubleshooting steps.


Change the print spooler service to automatic

  • To open the Run box, press the Win and R keys together on the keyboard.
  • Enter msc in the Open field and click on the OK button.
  • In the Services window, double-click the Print Spooler
  • Click the General tab, navigate to the Startup type drop-down menu, and choose the Automatic
  • Click the Start button followed by the Apply


Reinstall your printer software

  • In the Devices and Printers window, right-click your printer under the Printers and Faxes
  • Select the Remove device option to remove your printer from the Windows 7 computer.
  • Visit the manufacturer website and download the most recent printer driver for the Windows 7 operating system.
  • Open the downloaded driver installerand follow the on-screen prompts to complete the installation.

The printer offline status on Windows 7 issue will be resolved.If you have any doubts about resolving the issue, click the Call button on this page to contact our technical support members for assistance.