Are you facing Ricoh Printer Offline Windows 10 issue? Then there might be a communication breakdown between the devices. Verify that you have firmly plugged the USB cable into the ports on your devices. In case you have connected your computer and Ricoh Printer over a wireless network, fix Printer network connection issues. Sometimes, your printer will be offline when the printer is turned off. So, check the printer and its power cord and then restart your printer to check if the status changes to online. If the problem persists, follow these troubleshooting steps.
Solution 1: Disable Use Printer Offline
On your Windows 10 computer, open the Run dialog box by pressing the Windows + R shortcut keys.
Type 'control' in the Run dialog box and hit Enter to launch Control Panel.
Click the Devices and Printers tab in the Control Panel window and right-click your printer's icon.
Select the See what's printing option and clear all the pending print jobs.
Click the Printer tab and deselect the Use Printer Offline option from the drop-down list.
Now, check if the printer status has been changed.
If you have not yet set your Ricoh printer as the default printer, give a right-click on its icon and select the Set as default printer option.
You can now see a green checkmark on your printer's icon indicating that it is the default printer on your computer.
In case your Ricoh printer is still offline on your Windows 10 computer, move on to the next solution.
Continue with the following steps if the Ricoh Printer Offline Windows 10 even now.
Solution 2: Restart Print Spooler
Launch the Run dialog box and type 'services.msc' in the text field. Hit Enter to open the Windows Services.
Locate and select the Print Spooler service in the Services window and give a right-click on it.
If still the Ricoh Printer Offline Windows 10 now, you can get in touch with our technical experts for more solutions and assistance.
Select the Restart option and close the Services window.
Solution 3: Disable SNMP status
In some cases, your computer will display the printer offline error repeatedly due to SNMP (Simple Network Management Protocol). This protocol is used for communicating and tracking the status of network devices.
Usually, the communication from SNMP is not always correct. This might show incorrect printer status and even turn your printer status from online to offline.
To fix this issue, navigate to Control Panel and click the Devices and Printers tab.
Right-click your printer's icon and select Printer Properties.
Click the Ports tab and select your printer's IP address from the displayed list.
Click the Configure Port button and deselect the SNMP Status Enabled checkbox.
Finally, click OK and check if your Ricoh printer is still offline on your Windows 10 computer. If so, reinstall the printer driver.
If you still face Ricoh Printer Offline Windows 10 issue, feel free to contact our technical experts.